How it Works

• Confirm that the issue you are facing is suitable for mediation (disputes related to contracts, family matters, workplace issues, etc.). If you are uncertain if your dispute is suitable for mediation, feel free to reach out to us to confirm.
• Ensure that all parties involved in the dispute are open to mediation, as it is a voluntary process.

• We work with you to set a date, time and location that works for all parties involved.

• Each mediation session is three (3) hours long. This allows sufficient time for a productive session. Mediation may take a few hours or multiple sessions, depending on the complexity of the dispute.

• Fees will be communicated and is payable upfront.

• We may request you to provide a brief overview of the dispute, the parties involved, and certain specific documentation.
• Gather any relevant documents, contracts, or evidence that may be needed for the mediation process.
• Make sure all parties understand the mediation process, what they hope to achieve, and the importance of being open to negotiation and compromise. This will be fully explained in the mediation session.

• On the day of mediation, make sure to arrive on time, bringing any necessary materials or documents.
• A neutral mediator facilitates the discussion to help both parties reach an agreement.
• Engage in the process, listen actively, and contribute constructively to the conversation.

A legally recognised agreement is drafted and signed by all parties.