CONTACT MIDDLE GROUND

How can we help?

Whether you are ready to start a dispute, have been invited to respond, need help deciding whether your matter is suitable, or want to discuss mediation or an organisational solution, there is a clear next step.

If you are ready to begin the dispute-resolution process, you do not need to contact us first. Registration and the initial Dispute Calculator process are free.

THE FASTEST ROUTE

Ready to use the Dispute Calculator?

1

Create an accountStart or respond without a registration fee.
2

Submit your positionExplain the dispute and add the relevant information.
3

Understand the disputeUse the structured process to clarify the issues and explore settlement.
R0to register and begin the initial process

CHOOSE THE RIGHT ROUTE

You may not need to send us a message

Use the option that best matches what you need. This keeps the process simple and gets you to the right place faster.

START A DISPUTE

Ready to begin?

Create your account, submit the dispute and invite the other party. The initial process is free.

RESPOND TO A DISPUTE

Received an invitation?

Use the platform to present your version of events, provide supporting information and give your first response.

SUITABILITY OR SUPPORT

Not sure what to do next?

Use the contact form below for suitability questions, platform assistance, mediation enquiries or general support.

ATTORNEYS & BUSINESSES

Need an organisational solution?

Discuss using Middle Ground to structure, narrow and resolve disputes for clients, customers, suppliers or teams.

GENERAL ENQUIRIES & SUPPORT

Send us a message

Use this form if you need help deciding whether your dispute is suitable, have a question about the platform, want to request information about mediation, or would like to discuss an attorney or business use case.

Please do not send dispute evidence or sensitive case documents through this general contact form. If you are opening or responding to a dispute, upload relevant information through the Dispute Calculator so it remains part of the structured dispute process.

What to include

  • Your name and contact details.
  • A short description of what you need help with.
  • Whether you have already created a dispute on the platform, if relevant.
  • Do not include unnecessary confidential or sensitive documents.

CONTACT FORM

How can we assist?

Complete the form and we will respond to your enquiry.

CONTACT DETAILS

Prefer to speak to us directly?

For general enquiries and support, you can contact Middle Ground Solutions using the details below.

CALL

+27 82 858 7939

Monday – Friday
10:00 AM – 06:00 PM

EMAIL

info@middlegroundsolutions.co.za

For general enquiries, platform questions and support.

DISPUTE CALCULATOR

Start or respond online

If your enquiry is about starting or responding to a dispute, the platform is the quickest route.

YOUR INFORMATION

Use the right channel for the right information

Middle Ground’s public contact form is intended for enquiries and support. The Dispute Calculator is the appropriate place to submit the facts of a dispute and upload relevant supporting documents as part of the structured resolution process.

BEFORE YOU SEND

Keep the message focused

  • Use the form for questions, support and general enquiries.
  • Use the platform for dispute submissions and supporting documents.
  • Read the website Terms, Conditions & Privacy Policy for information about personal information submitted through the website.

Read Terms, Conditions & Privacy Policy →

READY TO BEGIN?

Before you litigate, calculate.

You can start by understanding the dispute and exploring whether a practical settlement is possible. Registration, submissions, dispute analysis and the first settlement response are free.